Shipping and return policies for fuzzmatazz

Shipping Info

We ship within 3 days.

Return Policy

You may return any cassettes, CDs (including audio books), Vinyls or DVD/Blu-rays within 14 days as of the date of purchase as long as the plastic wrapping or seal is undamaged. Otherwise, we cannot accept the return.

If you have purchased a software item please check whether it is the right version before you remove the plastic wrapping of the outer package or the seal. If you have removed the plastic or if you have broken the seal, we cannot accept the return. For the same reason, if you have bought computer games please check compatibility of the software with your computer, before you open the outer package or the seal of the article.

You cannot return any digital goods such as MP3s or other downloadable products

Please make sure that all brand labels, guarantee cards and stickers are returned with the products. We reserve the right to charge you compensation for lost value if you return the article without the original packaging. Please make sure that you keep the original packaging for as long as you have decided to exercise your withdrawal right.

It is to go without saying that clothing and shoes need to be tried on in order to assess fitting and size. Please make sure that you try clothing and shoes as if you were trying them in a retail store, which means for example for shoes that you shall not try such shoes in outside area. Shoes must be returned together with the original shoe laces. Please make sure that you return such clothing with direct skin contact, such as underwear, tights or beach wear without signs of use. Otherwise, we cannot accept the return or we may charge you compensation for lost value.